Tenzor · legal

Privacy Policy

Effective date: July 6, 2026. This policy describes what we collect and why, for this website and the Tenzor purchase/support flow in Telegram.

1. What we collect

  • This website: we set no cookies. We run our own analytics (Umami) on our own server: it counts page views, referring sites, approximate country, browser and device type. It stores no cookies, no IP addresses and no cross-site identifiers, it cannot follow you to other websites, and the data stays on our server and is never sold or shared. Our hosting provider may keep standard technical server logs (IP, user-agent) for security.
  • Telegram bot: your Telegram ID/username, messages you send the bot, your plan choice, and your TradingView username (needed to grant indicator access).
  • Payments: processed by third-party processors (Tribute, crypto payment providers). We never see or store card numbers; we receive only payment confirmation and plan details.
  • Community: what you post in Discord/Telegram spaces is governed by those platforms' own policies too.

2. How we use it

To grant and manage access, provide support, send service messages (renewals, changes), and — only if you opted in — occasional product updates. We do not sell personal data and do not use it for third-party advertising.

3. Where it lives and how long

Customer records live in our access-management tools and the bot's database, kept while your access is active and up to 24 months after (accounting/dispute purposes), then deleted or anonymised. Third-party platforms (Telegram, Discord, TradingView, payment processors) process your data under their own policies.

4. Your rights

Wherever you are (including EU/UK GDPR rights), you can request access to, correction or deletion of your personal data, or object to its processing. Write to t.me/tenzorpostingbot — we respond within 30 days. Deleting data required for active access will end the access.

5. Changes

Material updates to this policy will be announced in the bot/community. Continued use after the effective date means acceptance.